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Privacy Policy

This privacy policy outlines how Ardenheim collects, uses, and protects any information that you provide to us when you use our services. We are committed to protecting your privacy and ensuring that your personal information is protected in accordance with applicable laws and regulations.

Information We Collect

We may collect the following information from you when you use our services:

  • Name and contact information (email address, phone number, mailing address) 

  • Payment information (credit card number, billing address, and other payment details)

  • Order history and customer preferences

  • Information you provide in connection with customer surveys, promotions, or other communications with us

How We Use Your Information

We use the information we collect from you to provide and improve our services, including:

  • Processing and fulfilling orders

  • Managing your account and preferences

  • Communicating with you about your orders, our products, services, and promotions

  • Responding to your inquiries, comments, or feedback

  • Analysing and improving our website, products, and services

  • Preventing fraud and unauthorized transactions We may also use your information to send you marketing communications about our products and services, unless you opt-out of receiving such communications.

Disclosure of Your Information
We may share your information with third-party service providers who perform services on our behalf, such as shipping and delivery companies, payment processing providers, and marketing agencies. We require these service providers to use your information only for the purposes of providing the requested services.
We may also disclose your information if required by law or to protect our legal rights, the rights of our customers, or the safety and security of our business and users.

Security

We are committed to ensuring that your information is secure. We use appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Retention

We will retain your information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

You have the right to access, correct, and delete your personal information that we hold about you. You may also object to the processing of your information, restrict its processing, or request its transfer to another controller. To exercise these rights, please contact us using the information provided below.

Updates to this Policy

We may update this privacy policy from time to time to reflect changes in our business practices or legal requirements. The updated policy will be posted on our website and will be effective immediately. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us If you have any questions, comments, or concerns about our privacy policy, please contact us at

ardenheimcontact@gmail.com.

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