Thank you for choosing our products! We understand that sometimes things don't work out as planned, and we want to ensure that you have a hassle-free experience when it comes to returns.

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Our 14-day return policy allows you to return an item for any reason within 14 days of the date of purchase. To be eligible for a return, the product must be in its original packaging and in the same condition in which it was received.

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Please note that personalized products are not eligible for returns, as they are made specifically for you and cannot be resold. We apologize for any inconvenience this may cause, but we hope you understand that we take the quality and uniqueness of our personalized products seriously.

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If your product was damaged due to shipping or production errors, please contact our customer service team within 14 days of receiving the product to initiate the return process. We will either provide you with a replacement product or issue a full refund, depending on your preference.

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To ensure a prompt and efficient return process, please provide clear photographs of the damaged product and packaging, along with a detailed description of the issue.

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Once we receive the returned product and confirm its condition, we will issue a refund to the original form of payment, minus any shipping and handling fees.

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We strive to process returns and refunds as quickly as possible, but please allow up to 7 business days for the refund to appear on your account.

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Thank you for choosing our products. We appreciate your business and hope that you are completely satisfied with your purchase.